References

• Jay Patrikios, Senior Manager of UX, Amazon. Jay hired me at Amazon Prime in 2015.

• Celine Park, Senior Conversation Designer, Amazon. Celine led a very large Alexa+ design effort for my team.

• Ben Mullins, DesignOps Lead Manager, Meta. Ben partnered with me to build global systems for Prime and Prime Day.

• Lisa Falkson, Senior Manager of UX, Amazon. Lisa was a peer team leader at Alexa.

• John Davenport, Principal Program Manager, Amazon. John supported my team (among others) at Alexa.

• Magda Isack, Senior Program Manager, Amazon. Magda supported my team (among others) at Alexa.